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Submit a Support Request
If your question can’t be answered in our FAQs below, please complete this short form. Our team will reply to requests Monday-Friday during normal business hours.
Frequently Asked Questions
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If you weren't able to pick up your photo(s) at the event we can ship them to you! We do require a $6.99 shipping fee to cover the shipping cost. Please reach out to us via call/text at (512) 233 - 6883 or email us at support@photomules.com for more information!
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You can order your photos on our website! They will be listed under the name of the tournament you attended. (shop.photomules.com).
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You will receive full access to your action photos within 24 hours after the tournament. You are able to see a preview of your photos within 2 hours of the game that was photographed.
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Our team ships orders twice a week! Once your order has shipped, you will receive a tracking number via text message! Typically, your order can be expected to arrive in 7-10 business days!