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Submit a Support Request
If your question can’t be answered in our FAQs below, please complete this short form. Our team will reply to requests Monday-Friday during normal business hours.
Frequently Asked Questions
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If you have missed picking up your photo, we are able to ship those photos out to you! There is a $5 shipping charge which can be sent to our Venmo (@photomule). Send us a text at (512) 233-6883, with a screenshot of your payment and we will collect your information there.
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You can order your photos on our website! They will be listed under the name of the tournament you attended. (shop.photomules.com).
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You will receive full access to your action photos within 24 hours after the tournament. You are able to see a preview of your photos within 2 hours of the game that was photographed.
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We ship our orders out every Thursday! Depending on the day you have ordered, orders typically take about a week to arrive at your location.